Shipping Policy
All products listed on our website are sold through Amazon. As such, Amazon is responsible for processing, shipping, and delivering all orders. When you place an order, you will be redirected to Amazon to complete the purchase and select your preferred shipping option.
Order Processing Time
- Once you place an order on Amazon, their fulfillment team processes your order within [1-2] business days.
- Amazon may process and ship your order on weekends or holidays depending on your selected shipping method.
Shipping Rates & Delivery Estimates
Shipping rates and delivery times will vary based on the shipping option you choose at checkout on Amazon. The following options are typically available:
- Free Shipping: Amazon offers free shipping on qualifying orders. Eligibility and delivery time will depend on Amazon’s current promotions.
- Standard Shipping: Estimated delivery time is [2 to 3] business days.
- Expedited Shipping: Estimated delivery time is [1 to 2] business days, at an additional cost.
For specific shipping rates, delivery times, and available options, please refer to the checkout page on Amazon
Shipment Confirmation & Tracking
Once your order has been shipped, Amazon will send you a confirmation email with tracking information, allowing you to monitor your shipment’s progress.
Customs, Duties, and Taxes
Amazon calculates and applies any necessary customs, duties, or taxes during the checkout process. You will be responsible for these charges, which are typically included in the total price of your purchase at checkout.
For more details, please review Amazon’s Shipping and Delivery Policies.
Returns Policy
All returns for products purchased through our website are managed by Amazon. You will follow Amazon’s return policy when you complete your purchase.
Return Timeframe
Amazon typically allows returns within [30 days] of receiving your order. Please refer to Amazon’s returns page for specific information about the product you purchased.
How to Return an Item
To initiate a return, please visit your Amazon account:
- Go to Your Orders on Amazon.
- Select the order you want to return and click Return or Replace Items.
- Follow the instructions provided to print a return label and ship the product back to Amazon.
Refunds
Refunds are issued by Amazon once they receive and process your return. Refunds typically take [X] business days to appear on your original method of payment. For more information, visit Amazon’s Refund Policies.
Exchange Policy
If you received a defective or damaged item, Amazon allows you to exchange it for the same item. Initiate the exchange process via your Amazon account.
Shipping Returns
Amazon will provide the shipping label for your return, and any associated costs will be handled through Amazon’s return system. In some cases, you may qualify for free returns depending on the product or reason for the return.
Contact Information
If you have any questions about your order, shipping, or returns, please contact Amazon Customer Service directly through your Amazon account. For any inquiries related to our website, please reach out to us at info@shoppingadd.com .
Summary
This policy clearly communicates that Amazon handles all logistics regarding shipping, returns, and exchanges, while providing your customers with the necessary information to navigate the process through Amazon. This also ensures compliance with platforms like Google Merchant Center, which require clear policies.